OneBoxBM - Help
Home Blog Contact OneBoxBM
Home Suppliers Managing Supplier Comments

Supplier Comments

Learn how to post comments to supplier records from within OneBoxBM.

Post comments to suppliers from within their supplier record.

Key Points

When posting supplier comments, the key points to be aware of are.

  • Comments can only be updated/deleted by the original author.
  • In order to post comments to supplier records, you must be granted access to do so.
Step-by-step

See below for a step-by-step guide on posting a new comment, updating an existing comment and deleting a comment.

Posting a new comment
  1. Navigate to the 'Suppliers' area using the system menu.
  2. Use the search to find the supplier that you wish to make a post a comment to.
  3. Click/press the 'Manage' button.
    • You can use the one in the right hand panel or the one in the list.
  4. Once the supplier record has loaded, go to the 'Comments' tab and click/press 'New'.
  5. Enter your comment.
  6. Click/press the 'Save & Close' button.
Updating an existing comment
  1. Navigate to the 'Suppliers' area using the system menu.
  2. Use the search to find the supplier that you wish to update.
  3. Click/press the 'Manage' button.
    • You can use the one in the right hand panel or the one in the list.
  4. Once the supplier record has loaded go to the 'Comments' tab and find the comment you wish to update.
  5. Click/press the down arrow next to the 'View' button and select 'Edit'.
    • Alternatively, you can also click/press 'View' then open the editor from there.
  6. Make the required changes.
  7. Click/press the 'Save & Close' button.
Deleting a comment
  1. Navigate to the 'Suppliers' area using the system menu.
  2. Use the search to find the supplier that you wish to update.
  3. Click/press the 'Manage' button.
    • You can use the one in the right hand panel or the one in the list.
  4. Once the supplier record has loaded, go to the 'Comments' tab and find the comment you wish to delete.
  5. Click/press the down arrow next to the 'View' button and select 'Delete'.
  6. When prompted, click/press the 'Delete' button on the confirmation dialog.

See below for a step-by-step guide on posting a new reply, updating an existing reply and deleting a reply.

Replying to a comment
  1. Navigate to the 'Suppliers' area using the system menu.
  2. Use the search to find the supplier that has the comment you wish to reply to.
  3. Click/press the 'Manage' button.
    • You can use the one in the right hand panel or the one in the list.
  4. Once the supplier record has loaded, go to the 'Comments' tab and find the relevant comment.
  5. Click/press the 'Reply' button under the comment.
    • Alternatively, you can click/press the 'View' button and reply from there.
  6. Enter your reply.
  7. Click/press the 'Save & Close' button.
Updating an existing reply
  1. Navigate to the 'Suppliers' area using the system menu.
  2. Use the search to find the supplier that has the comment you wish to reply to.
  3. Click/press the 'Manage' button.
    • You can use the one in the right hand panel or the one in the list.
  4. Once the supplier record has loaded, go to the 'Comments' tab and find the relevant comment.
  5. Click/press the 'View' button.
  6. Find the reply that you wish to update and click the 'Edit' button.
  7. Make the required changes.
  8. Click/press the 'Save & Close' button.
Deleting a reply
  1. Navigate to the 'Suppliers' area using the system menu.
  2. Use the search to find the supplier that has the comment you wish to reply to.
  3. Click/press the 'Manage' button.
    • You can use the one in the right hand panel or the one in the list.
  4. Once the supplier record has loaded, go to the 'Comments' tab and find the relevant comment.
  5. Click/press the 'View' button.
  6. Find the reply that you wish to delete and click/press the 'Delete' button.
  7. When prompted, click/press the 'Delete' button on the confirmation dialog.
Home Suppliers Managing Supplier Comments
All articles in 'Suppliers'
Suppliers Overview Managing Suppliers Managing Supplier Contacts Managing Supplier Locations Managing Supplier Comments Managing Supplier Documents Supplier Excel Export Managing Shared Supplier Documents Managing Supplier Boxes